EVENT CANCELLATION POLICY

Event reservations may be canceled or changed without penalty within 48 hours of registration. After 48 hours, a credit equal to the amount paid will be issued to the customer’s account. The credit will be valid for 12 months after the initial registration date and may be used toward any other program hosted by the Dance of the Deer Foundation (we are unable to apply credits towards events hosted by third party venues or organizations). No monetary refund will be given to attendees attempting to cancel or change their reservation after the 48 hour grace period.

Attendees are encouraged to use their credit within two weeks, as events tend to fill up quickly. After two weeks of receiving the credit, a PDF certificate including the credit amount, terms, and conditions will be emailed to the recipient. After 12 months, the credit will no longer be valid. The credit is valid for one-time use only.

For registrants unable to attend another event or workshop within 12 months of event cancellation, the credit may be transferred to someone else; in this case, a 15% transfer fee will be charged to the new registrant. The expiration date of a credit is fixed and not affected by transfers.

Reservations are guaranteed with an advance payment. Cancellation of a reservation between 30 days to 15 days of the event start date will incur a cancellation charge equivalent to 65% of the registration price. No credit will be issued to registrants canceling within 30 days of the event start date, except in credit transfer cases. For these cases, the credit is valid only for the same event and accommodation, as initially reserved. In the case of a no-show or cancellation within 14 days of the event start date, there will be no refund nor credit issued.